Upsells Supervisor - Uptown Theater
Core
Lead the Night of Show Upsell team to drive ancillary revenue (merchandise, services, seating) and ensure operational readiness for guest experiences.
Role type
Senior IC operations supervisor (live entertainment venue)
Builds
Ancillary sales programs and guest experience initiatives
Domain
Live entertainment / Event operations
Deliverable
product features
Required skills
Business acumen, data-driven decision making, venue product knowledge, team building, guest service, inventory management, physical stamina
Preferred skills
Creative problem solving, relationship building, leadership
Technologies
None stated
Responsibilities
Coordinate with core team on staffing and upsell execution; troubleshoot upsell opportunities with box office; provide leadership feedback on pricing and execution; identify new revenue streams; secure and reconcile ancillary sales; maintain inventory and ensure upsell areas are ready prior to doors.
Seniority
Senior, hands-on IC