Upsells Supervisor - Uptown Theater
Core
Lead the Night of Show Upsell team at Uptown Theater to drive ancillary revenue through sales of events, merchandise, and services while ensuring guest experience.
Role type
Senior IC venue operations supervisor (upsells)
Builds
Ancillary sales programs and guest experience initiatives for live entertainment events
Domain
Live entertainment / Event operations
Required skills
Business acumen, Data-driven decision making, On-site venue product knowledge, Creative problem solving, Guest service excellence, Team building, Inventory management, Physical stamina, Leadership communication, Sales execution
Preferred skills
Entrepreneurial spirit, Innovative thinking, Relationship building
Technologies
None stated
Responsibilities
Communicate with venue core team and box office manager regarding staffing and upsell execution; Provide suggestions to leadership on pricing strategies and team execution; Identify new creative revenue streams based on show trends; Secure and reconcile day-of-show ancillary sales; Maintain inventory of ancillary products; Ensure all upsell areas and crew are ready prior to doors.
Seniority
Senior, hands-on IC