Retail Performance Manager (Freelance)
Core
Managing day-to-day operations, team leadership, and commercial performance for Fever's pop-up retail stores at live entertainment events.
Role type
Retail Performance Manager (Freelance/Contractor)
Builds
Onsite retail stores for live entertainment events (concerts, festivals, etc.)
Domain
Live entertainment industry + Retail operations
Deliverable
product features
Required skills
Retail operations management, team leadership and training, stock control and inventory reconciliation, Square POS system proficiency, merchandising and visual standards, guest service management, sales performance analysis, load-in/load-out logistics coordination
Preferred skills
Experience in high-volume event retail, familiarity with festival/entertainment environments, ability to work flexible hours including nights and weekends
Technologies
Square POS, inventory management systems
Responsibilities
Oversee daily store operations and guest experience; manage, train, and schedule retail staff; control stock levels, deliveries, and inventory reconciliation; ensure accurate merchandising and pricing; coordinate load-in, load-out, and back-of-house setup; monitor sales metrics and optimize commercial performance; manage add-on fulfillment and deluxe bundle assembly.
Seniority
Mid-level, hands-on operational lead