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Chief Operating Officer

Nairobi, KE💼 Full-time🗓 2026-09-22 → 2026-09-26

Core

Crosscutting enabling role providing Finance, Performance Management, Portfolio Governance, and Operating Model leadership to support the Digital Business Unit's strategic plan and ensure profitable, compliant execution.

Role type

Senior IC Chief Operating Officer (COO)

Builds

Digital, platform, and technology-enabled financial service propositions

Domain

Insurance / Financial Services / Digital Transformation

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Strategic thinking, P&L management, budgeting, digital fluency, organizational design, change management, risk governance, cross-functional leadership, process improvement

Preferred skills

MBA, insurance professional qualifications (ACII, FLMI, AIIK), PMP, Lean Six Sigma

Technologies

Digital platforms, automation tools, data analytics systems

Responsibilities

Partner with MD/ExCo on strategy and KPIs, own performance framework and quarterly reviews, drive digital transformation and process automation, govern enterprise portfolio and investment decisions, ensure operating model effectiveness, oversee Finance function and budget planning, establish risk and control standards, facilitate cross-functional coordination, identify delivery bottlenecks, lead transformation governance and benefits realization.

Seniority

Senior, hands-on IC

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