Business Manager, Operational Due Diligence & Outsourcing (AIA Investment Management)
Core
Partner with Investment, Operations, and Corporate Support teams to drive continuous improvement, enhance operational controls, and strengthen operational due diligence and outsourcing governance.
Role type
Senior Business Manager (Operational Due Diligence & Outsourcing)
Builds
Operational resilience, efficiency, and business effectiveness through process improvements and risk oversight.
Domain
Financial Services / Investment Management / Operational Risk
Required skills
process mapping, gap analysis, root cause review, change management, stakeholder engagement, executive reporting, KPI tracking, contract ownership, audit coordination, strategic partnership management
Preferred skills
digital transformation expertise, talent development support, succession planning
Technologies
N/A
Responsibilities
Conduct process mapping, gap analysis, and root cause reviews; Recommend and implement process enhancements; Prepare briefing materials and reports for ExCo, Board, and regulators; Develop and maintain dashboards and management reporting frameworks; Coordinate audit, compliance, and regulatory activities; Represent the COO's office in cross-functional working groups.
Seniority
Senior, hands-on IC with strategic alignment