Collections Supervisor
Core
Manage end-to-end collections processes, lead a team, and ensure timely receivable collection for an HMO.
Role type
Senior IC collections supervisor
Builds
Cash flow and reduced bad debt for HMO partners
Domain
Healthcare / Insurance
Required skills
Collections operations management, team leadership, process improvement, data analysis, negotiation, conflict resolution, compliance management
Preferred skills
Healthcare collections experience, proficiency in collections software
Technologies
Collections software and systems
Responsibilities
Oversee end-to-end collections process and ensure timely payment of invoices; Lead, coach, and supervise the collections team; Develop strategies to reduce outstanding receivables and minimize overdue accounts; Monitor key performance indicators and prepare regular reports to leadership; Handle escalated issues related to delayed or disputed payments; Ensure compliance with contractual terms and regulatory requirements
Seniority
Senior, hands-on IC