Associate - Insurance Policy Member Maintenance (HK Region)
Core
Process member enrolment, termination, and changes for customized insurance policies while ensuring quality and meeting turnaround benchmarks.
Role type
Associate - Insurance Policy Member Maintenance
Builds
Customized insurance policies for group policy holders
Domain
Insurance / Policy Administration
Required skills
Policy administration, Member enrolment processing, Data quality checking, Email correspondence, Error identification, Corrective action planning
Preferred skills
Administrative procedure review, Project ownership
Technologies
None stated
Responsibilities
Process new business, renewals, and change requests; Handle email correspondence between processing team and clients; Review documents and procedures to enhance controls; Identify and resolve errors or delays; Perform ad hoc tasks assigned by supervisor.