Claims Advocate - Commercial Insurance
Core
Client-facing role providing policy interpretation, coverage analysis, advocacy, and dispute resolution to resolve client loss issues.
Role type
Senior IC claims advocate (commercial insurance)
Builds
Claim resolutions and client retention strategies
Domain
Commercial insurance / Property & Casualty
Deliverable
client delivery
Required skills
policy language interpretation, coverage analysis, negotiation with insurers, claims process management, stakeholder liaison, report generation
Preferred skills
special claims servicing instruction development, client experience improvement, new business support
Technologies
none stated
Responsibilities
manage assigned claims process liaising with clients and external parties, research and monitor claims status, negotiate with insurers to expedite resolution, consult on coverage needs and recommend solutions, produce records and reports, present to clients to support retention
Seniority
Senior, hands-on IC