Supervisor Quality
Core
Lead customer quality activities, manage complaints and corrective actions, and drive quality improvements in a manufacturing environment.
Role type
Senior Quality Supervisor (Customer Quality)
Builds
Quality processes and customer satisfaction outcomes
Domain
Manufacturing / Filtration / Electronics
Required skills
Customer Quality Leadership, Root Cause Analysis, Corrective and Preventive Action, Statistical Process Control, Failure Mode and Effect Analysis, 7 Quality Control Tools, Regression and Correlation, Sampling Plan, Process Capability Analysis, Measurement System Analysis, Geometric Dimensioning and Tolerancing, Material Science, Audit Management, Data Analytics
Preferred skills
AI, digitalization, automation, machine learning, ISO 9001/14001/OHSAS 18001 auditing, Manufacturing Management, Project Management
Technologies
Statistical analysis tools, Digital quality platforms
Responsibilities
Lead CQE activities to manage customer specifications and audits, Drive containment and root cause analysis for customer complaints, Coordinate cross-functionally to resolve quality issues, Use data analytics to identify trends and improve quality performance, Coach CQE members and support role flexibility
Seniority
Senior, hands-on IC