Field Service Supervisor
Core
Manage field service operations for Industrial Group (CAP & PF) UK and Ireland, leading technicians and approved service partners to deliver filtration solutions.
Role type
Field Service Supervisor
Builds
On-site filtration maintenance and service solutions for industrial clients
Domain
Industrial filtration and fluid management
Deliverable
client delivery
Required skills
Team leadership, KPI monitoring, service planning coordination, order book management, customer liaison, sales forecasting, safety compliance, report creation
Preferred skills
People management experience, field service or engineering background, project ownership
Technologies
Microsoft Office (Word, Excel, Outlook), CRM
Responsibilities
Train and develop service technicians and approved service partners; monitor service technician KPIs; manage order book and coordinate service planning; liaise with scheduling team on invoicing and urgent requests; forecast service work sales figures; handle customer/site challenges and visit sites to identify improvements; ensure high-quality, safe service execution and timely report creation.