Sales Support Specialist
Core
Support daily customer and sales operations for Baxter's cardiac monitoring business by managing orders, accounts, and inquiries.
Role type
Sales Support Specialist
Builds
Customer accounts, order fulfillment, and operational reports for cardiac monitoring devices
Domain
Healthcare / Medical Devices
Deliverable
product features
Required skills
Order processing, customer account management, inventory tracking, CRM proficiency, Microsoft Office, billing support
Preferred skills
CRM systems (NetSuite, Validic), healthcare/medical device industry experience, logistics/warehouse processes
Responsibilities
Process and track customer/sales orders, respond to inquiries on orders/inventory/shipments, create/maintain customer accounts, document interactions in company systems, support lead processing and new account setup, partner with third-party warehouses to resolve shipment issues, prepare operational reports and exception logs, assist with device inventory intake/tracking/recycling
