Analyst, Customer Service (US Payroll/Tax)
Core
Analyst supporting US payroll tax operations, ensuring accurate withholdings, filings, and compliance across federal, state, and local jurisdictions.
Role type
Analyst, Customer Service (US Payroll/Tax)
Builds
Accurate payroll tax filings, payments, and employee tax profiles for Baxter's US workforce.
Domain
Healthcare / Payroll & Tax Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
US federal/state/local tax knowledge, payroll concepts, data reconciliation, regulatory tracking, Microsoft Excel, stakeholder partnership
Preferred skills
Payroll HRIS/tax filing systems experience, payroll certifications (FPC/CPP), tax rule research
Technologies
Microsoft Excel, Outlook, Payroll HRIS, Tax filing systems
Responsibilities
Assist with payroll tax inquiries via phone/chat/email/tickets; Manage employee tax profile setup and maintenance; Review payroll data for withholding and liability accuracy; Prepare and submit tax payments and returns; Reconcile tax reports and general ledger data; Research and resolve tax notices and discrepancies; Track regulatory updates and revise procedures; Partner with Payroll, HR, Finance, and external vendors; Assist with year-end activities (W-2 review, jurisdictional reporting).
