Product Service Coordinator
Core
Support Baxter's depot service and repair operations for medical devices by managing service transactions, processing customer orders, and ensuring accurate documentation in SAP.
Role type
Operational support coordinator (medical device service)
Builds
Efficient repair lifecycle and customer service workflows for medical devices
Domain
Healthcare / Medical Device Service Operations
Deliverable
Dashboards & analysis (service records, billing, repair documentation)
Required skills
SAP proficiency, data entry accuracy, order management, customer communication, Microsoft Office, complaint documentation, warehouse support
Preferred skills
Experience in service operations, logistics, or administrative support
Responsibilities
Receive and process returned medical devices, create and maintain service records, review incoming service paperwork, create sales and exchange orders, communicate with customers regarding repair status, partner with internal teams for complaint investigations, support receiving and warehouse activities
Seniority
Entry-level to Junior
