Research Manager - Vehicle Software Products, Core & Occupant
Core
Lead a team of researchers to support Core Experience and Occupant Experience software product teams by translating customer insights into product direction for in-vehicle experiences.
Role type
Senior IC Customer Research Manager (Product Research)
Builds
In-vehicle software experiences including comfort controls, displays, infotainment, connectivity, entertainment, user interfaces, and AI assistants.
Domain
Automotive / Vehicle Software
Deliverable
dashboards & analysis
Required skills
Customer research execution, strategic judgment, consultative partnership, team leadership, project management, stakeholder management, qualitative/quantitative research design, AI-enabled tools proficiency, persuasive storytelling.
Preferred skills
Automotive or mobility industry experience, software product development experience, post-graduate degree, direct market research experience across multiple methodologies.
Responsibilities
Partner with product teams to define research plans and learning objectives; plan, design, and execute mixed-method research; synthesize findings into decision-ready deliverables; lead, coach, and develop a team of researchers; manage research budgets, suppliers, and logistics; represent customer perspective in cross-functional forums.
Seniority
Senior, hands-on IC with team leadership
