SSM Global Operations COE – Systems Analyst
Core
Configures digital forms and workflows, processes dealership form submissions, and maintains operational reports for the Digital Retail Platform (DRP).
Role type
Systems Analyst (Digital Forms & Workflow Configuration)
Builds
Configured digital forms, workflows, and operational reports for dealership operations
Domain
Automotive / Digital Retail Platform
Required skills
Digital form configuration, workflow design, data cleansing, report building, SQL, Jira, Power BI, data validation, UAT support, issue escalation
Preferred skills
DRP Forms environment, D360, Postman, Python, Power Query, legacy Form Builder
Technologies
D360, Jira, Power BI, Excel, Postman, FileZilla, Adobe Pro, JSON, XML, CSV, SQL, Python, Power Query
Responsibilities
Process and validate dealership form submissions; configure digital forms and workflows in DRP; build and maintain operational dashboards; execute quality assurance and UAT; investigate and escalate data or process issues; maintain documentation and data quality checks.
Seniority
Mid-level, hands-on IC
