Sr. Systems Analyst - Dealer Parts, Service & Warranty
Core
Translating complex business needs in Dealer Parts, Service, and Warranty into functional/technical requirements and guiding software engineering teams to build scalable solutions.
Role type
Senior Systems Analyst (Enterprise Applications)
Builds
Dealer Parts, Service, and Warranty applications for GM's global dealer network
Domain
Automotive Aftermarket / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Systems analysis, requirement creation, process flow design, stakeholder facilitation, solution evaluation, testing protocol design, cross-functional coordination, mentorship
Preferred skills
Agile product management, backlog management, application modernization, technical discovery, prototyping
Technologies
SaaS solutions, custom-built systems, global distribution systems
Responsibilities
Lead discovery and analysis for complex business/systems problems; Identify opportunities to improve internal processes and delivery practices; Own analysis and delivery outcomes across cross-functional efforts; Use data and business context to build recommendations; Influence decisions and drive alignment without formal authority; Facilitate business/technology decision-making with architecture teams; Act as a mentor for junior analysts
Seniority
Senior, hands-on IC with mentorship responsibilities
