Credit Union Electronic Transaction Specialist
Core
Subject matter expert for ACH processing, reconciliation, reporting, compliance, and member support for a credit union's electronic and digital banking services.
Role type
Credit Union Electronic Transaction Specialist
Builds
ACH processing, electronic payments, digital banking services, fraud prevention initiatives
Domain
Financial Services / Credit Union Operations
Required skills
ACH processing, NACHA rules and regulations, electronic banking services, fraud prevention, wire transfer processing, Microsoft Excel, member support
Preferred skills
Accredited ACH Professional (AAP) certification
Technologies
BioCatch, FedNow, RTP
Responsibilities
Serve as subject matter expert for ACH-related processes, reporting, claims, training, audit support, and NACHA compliance; Process external Account-to-Account (A2A) transfers and support Pay a Person (P2P) transfer services; Serve as lead contact for instant payment services including FedNow and RTP; Assist members and employees with ACH-related questions, issues, and research requests; Assist with incoming and outgoing wire transfer processing; Monitor and support digital banking services to ensure a positive member experience; Identify and mitigate potential fraud risks using available tools and resources; Stay current on emerging fraud trends and educate members on fraud prevention best practices
Seniority
Mid-level, hands-on IC