Ejecutivo Servicio al Paciente
Core
Provide comprehensive home respiratory therapy solutions, ensuring continuous care for patients and users across national programs.
Role type
Patient Service Executive (Home Respiratory Therapy)
Builds
Home respiratory therapy programs and patient care solutions
Domain
Healthcare / Medical Equipment / Respiratory Therapy
Deliverable
client delivery
Required skills
Patient intake and billing management, medical equipment logistics and asset control, supply request management per MINSAL regulations, hospital and home patient installation, field visits for equipment changes, emergency call handling and solution coordination, medical equipment training delivery, inventory monitoring for supplies and equipment, patient registration in CSC systems
Preferred skills
SAP knowledge
Technologies
Office, SAP
Responsibilities
Manage new patient information for OXIMED intake and monthly billing; manage medical equipment movement via orders and asset control; process supply requests for patients nationwide based on MINSAL requirements; report monthly patient billing; install new patients in hospitals and homes; conduct field visits for equipment changes; receive emergency calls and coordinate special solutions; train internal and external medical staff on equipment; monitor stock of supplies and medical equipment; register patients in CSC.
Seniority
Entry-level to Mid-level, hands-on operational role
