IT Systems Specialist
Core
Hands-on IT–OT Systems Support Specialist troubleshooting production-impacting issues in a manufacturing environment.
Role type
Senior IC IT–OT Systems Support Specialist
Builds
Reliable plant operations and production-critical technology systems
Domain
Industrial manufacturing / IT–OT convergence
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Server troubleshooting, Tier 2/3 IT and OT support, industrial systems (SCADA, Historian, AVEVA), IT–OT integration, production-critical system support, cybersecurity basics, change management, root-cause analysis
Preferred skills
Manufacturing environment experience, off-hours outage response, safety compliance adherence
Technologies
Windows Server, SCADA, Historian, AVEVA
Responsibilities
Diagnose and resolve technical issues across endpoints, servers, networks, and industrial systems; support software installation, upgrades, and patching; collaborate with Operations, Engineering, Maintenance, and Cybersecurity teams; respond to urgent outages and production-impacting incidents; adhere to site safety requirements while working on the production floor
Seniority
Senior, hands-on IC
