Engineer II, Manufacturing Execution Systems
Core
Frontline support for manufacturing digital systems, ensuring smooth production operations in a GMP environment by troubleshooting, coaching users, and managing system health.
Role type
Manufacturing Execution Systems (MES) Support Engineer
Builds
Production continuity and operational efficiency for biopharmaceutical manufacturing processes
Domain
Biopharmaceutical manufacturing / Process automation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Manufacturing Execution Systems (MES) troubleshooting, GxP compliance, incident triage, root-cause analysis, change-control execution, system health monitoring, user coaching, documentation management
Preferred skills
Multi-system integration knowledge (Tempo, Syncade, Aveva, DeltaV), electronic batch record execution, cGMP operations, continuous improvement initiatives, mentoring junior engineers
Technologies
Syncade, Apprentice Tempo, Aveva SCADA Platform, DeltaV, Aveva PI System, Wonderware, BMS
Responsibilities
Serve as first point of contact for shop-floor users; Perform structured troubleshooting across application and configuration layers; Coordinate with Operations and Quality to restore service; Maintain support knowledge bases and SOPs; Execute standard change-control activities; Monitor system health and propose CAPAs; Mentor junior team members
Seniority
Mid-level, hands-on IC
