Part Time Customer Service Operator
Core
Part-time Customer Service Operator supporting the Service Department by handling inbound calls, scheduling appointments, and managing customer communications for vehicle repairs.
Role type
Part-time customer service operator (automotive service)
Builds
Customer service interactions and appointment scheduling for vehicle repair services
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
telephone etiquette, active listening, scheduling, data entry, spreadsheet knowledge, compliance auditing
Responsibilities
Answer incoming service calls, schedule service appointments, perform reminder calls, contact customers with repair requests, audit sublet invoices, monitor loaner logs
Seniority
Entry-level, part-time