Service Consultant Full Time
No visa sponsorship
Core
Trusted link between customers and skilled technicians, guiding clients through vehicle service and repair processes to ensure honesty and transparency.
Role type
Service Consultant
Builds
Customer service experience for vehicle repairs and maintenance
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
interpersonal communication, telephone etiquette, active listening, data recording, computer proficiency, cash handling, shift flexibility, physical stamina
Preferred skills
none stated
Technologies
none stated
Responsibilities
Welcome and engage customers professionally, document concerns and create repair orders, consult on recommended repairs, review completed work for accuracy, process payments, coordinate workflow efficiently
Seniority
Entry-level, hands-on IC