Data Center Customer Operation Engineer II

Tokyo, JP💼 Full-time🗓 2026-10-01 → 2026-10-05

Core

Hands-on physical operations engineer supporting customer equipment installations, cabling, and basic troubleshooting in a data center.

Role type

Junior IC data center operations engineer

Builds

Physical network infrastructure and customer connectivity

Domain

Data center operations / Physical infrastructure

Deliverable

physical/clinical work

Required skills

Physical equipment handling, basic cabling, rack and stack, visual inspection, ticketing system usage, on-site customer escorting (via careerplan.io/jobs/JR-163773-data-center-customer-operation-engineer-ii-at-equinix)

Preferred skills

Help desk experience, sales/customer service experience, IT certification (e.g., IT Passport), prior data center site experience

Technologies

Patch panels, ground cabinets, post racks, fiber raceways, ladder racks, tape changers

Responsibilities

Rack and stack customer equipment, perform basic cabling and cable management, support routine installations under guidance, assist with basic cross-connect troubleshooting, manage work order queues and reporting, escort customers on-site

Seniority

Junior, entry-level IC

About Equinix

IT Services and IT Consulting14487Redwood City, California, USFounded 1998

Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company®, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.