Data Center Customer Operations Technician
Core
Executes semi-routine data center operations including rack and stack installations, cross-connects, and testing to maintain critical digital infrastructure.
Role type
junior IC data center operations technician
Builds
physical data center infrastructure (cabling, racks, cages) for enterprise customers
Domain
data center operations / physical infrastructure
Deliverable
physical/clinical work
Required skills
cable management, rack and stack, fiber and copper termination, testing and troubleshooting, queue management, database updates
Preferred skills
none stated
Technologies
fiber, coax, twisted pair copper, asset databases
Responsibilities
review and respond to work order requests, install and terminate cross-connect circuits, perform layer 1 certification testing, update asset databases, support customer audits and on-site access control
Seniority
Junior, entry-level IC