Senior Director, Data Centre Operations, Australia
Core
Own customer-impacting day-to-day responsibility for operations, maintenance, and performance of 18 data centres and 200+ FTEs in Australia.
Role type
Senior Director, Data Centre Operations
Builds
Critical digital infrastructure (data centres) for customers and communities
Domain
Data Centre Operations / Critical Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data centre operations management, Cross-functional management, Matrixed environment leadership, Business growth/merger integration, Execution and results focus, Sustainability thought leadership, HES leadership, Compliance and physical security partnership, Strategic thinking, Financial acumen
Preferred skills
University degree, APAC regional operations experience, Change management, Team culture shaping
Technologies
None stated
Responsibilities
Establish and track delivery against KPIs, SLAs, and metrics; Oversee on-the-ground incident response, problem resolution, and change management; Establish critical business continuity plans and disaster preparedness; Ensure consistency in experience and on-the-ground response across data centres; Lead a diverse team and shape collaborative culture; Coordinate with global design and construction teams; Motivate employees around shared vision and change story; Empower front-line resources to meet customer needs
Seniority
Senior Director, strategic leadership & large team management