Patient Relations Specialist - Walter B. Jones Center
Core
Verify patient insurance and financial information, establish payment agreements, and manage admission authorizations for inpatient mental health and substance use treatment patients.
Role type
Administrative Specialist I (Patient Relations)
Builds
Patient admission and continued stay authorizations, payment agreements, and updated patient financial records in Epic EHR.
Domain
Healthcare administration / Mental health and substance use treatment
Required skills
Insurance verification, Epic EHR, medical office terminology, regulatory compliance, data entry
Preferred skills
Insurance/authorization experience, medical billing knowledge, grammar and proofreading
Responsibilities
Verify patient personal and financial information, process Commercial Insurance/Medicare/Medicaid benefits, submit admission and continued stay authorizations, establish payment agreements, enter patient data into Epic EHR, monitor and update patient accounts.
Seniority
Entry-level to Mid-level, Administrative