DMV – Examiner I Driver License-Kernersville
Core
Process driver license transactions and provide customer service at the DMV, ensuring compliance with North Carolina laws and REAL ID Act requirements.
Role type
Entry-level government customer service representative (driver licensing)
Builds
Driver licenses and identification documents for North Carolina residents
Domain
Public sector / Transportation / Driver Licensing
Required skills
Customer service, Active listening, Problem solving, Communication, Patience, Adaptability, Integrity
Responsibilities
Process driver license transactions, Provide clear guidance to customers navigating licensing processes, Maintain compliance with NC laws and Division policies, Identify customer barriers and recommend process improvements, Support digital modernization initiatives, Participate in cross-training to improve office flexibility
Seniority
Entry-level, full-time employee
