Associate II - Licensing
Core
Process licensing and commissions transactions, perform data entry and validation, and handle customer inquiries for insurance carriers and distributors.
Role type
Associate II - Licensing (Insurance Operations)
Builds
Licensing and commission transactions for insurance carriers and distributors
Domain
Insurance / Financial Services
Required skills
Data entry, data validation, record management, email communication, MS Office (Excel, Word, Outlook), research, issue escalation, confidentiality, time management, multitasking, typing (30+ WPM), night shift availability
Preferred skills
Insurance industry knowledge, Commerce degree, experience in professional/office environment, experience with Windows PC applications
Responsibilities
Process licensing and commissions transactions, perform data entry and validation, review and update internal system records, handle email communication with internal teams and clients, ensure compliance with quality standards and SLAs, identify and escalate discrepancies, participate in process improvement initiatives, meet productivity and accuracy targets, resolve customer inquiries
Seniority
Associate II, individual contributor