Enrollment Services Specialist
Core
Guide students through the admissions, onboarding, and enrollment process at a community college, serving as a front-line resource for student records and campus resources.
Role type
Enrollment Services Specialist
Builds
Student enrollment and onboarding experience
Domain
Higher Education / Student Services
Deliverable
client delivery
Required skills
Customer service, Student records management, Admissions process knowledge, Event coordination, Resource referral, Data collection
Preferred skills
Higher education experience
Technologies
Student service software, Email systems, Text messaging platforms
Responsibilities
Provide front desk and phone support to students, Process student records, Coordinate student events and recruitment efforts, Refer students to campus support centers, Collect weekly student services statistics
Seniority
Individual Contributor