Travel Counselor
Core
Provide customer service and travel information to visitors at the I-40 West Welcome Center, including trip planning, routing, and distributing travel literature.
Role type
Travel Counselor (Visitor Services)
Builds
Customer service interactions and information distribution for state tourism
Domain
Tourism and Hospitality
Deliverable
product features
Required skills
Customer service, oral and written communication, travel information provision, brochure management, public presentation
Preferred skills
Knowledge of North Carolina attractions and geography, Microsoft Office proficiency
Responsibilities
Provide excellent customer service to visitors, distribute information on attractions and accommodations, maintain brochure displays, conduct oral presentations to groups
Seniority
Entry-level, hands-on IC
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