Quality Development Specialist (QDS)
Core
Ensuring quality assurance for the independent rehabilitation program by auditing casework records, consulting with staff, and administering promotional testing.
Role type
Quality Development Specialist (QA/Compliance)
Builds
Quality assurance program for vocational rehabilitation services
Domain
Public sector / Human services / Vocational Rehabilitation
Deliverable
dashboards & analysis
Required skills
Auditing casework records, Consulting with staff and management, Providing training to field staff, Administering promotional testing processes
Preferred skills
Approving casework and service delivery decisions, Knowledge of EIPD VR and IL policies, Developing and delivering training presentations, Prioritizing tasks and managing deadlines
Responsibilities
Auditing casework records, Consulting with staff and management on casework issues, Providing training to counselors and field-based staff, Administering the promotional testing process for independent rehabilitation counselors
