DMV - Program Supervisor I
Core
Manage, plan, observe, coordinate staffing, and direct daily operations of the Huntersville Express Vehicle Registration Unit to facilitate safe mobility and access to opportunities for North Carolina residents.
Role type
Program Supervisor I (Management)
Builds
Customer service operations for vehicle title and registration
Domain
Government / Transportation / Motor Vehicles
Deliverable
client delivery
Required skills
Staff management and leadership, operational planning and coordination, compliance with vehicle registration laws and regulations, financial handling and deposit procedures, problem-solving in specialized vehicle title/registration areas, training and scheduling coordination
Preferred skills
Knowledge of vehicle registration laws and application, ability to interpret and apply departmental policies and procedures, ability to deal with diverse clientele and resolve vehicle registration problems
Technologies
None stated
Responsibilities
Manage and direct daily operations of the Huntersville Express Vehicle Registration Unit, handle all personnel matters for managed staff, monitor customer service windows and staff efficiency, secure state revenue and inventory, handle daily deposit of state funds, coordinate training and schedules for unit employees, report building maintenance issues
Seniority
Mid-level management
