Payments Operations Analyst
Core
Monitor payment performance, coordinate operational issues, and support onboarding for Sony operating companies using SIE's payment orchestration capabilities.
Role type
Payments Operations Analyst
Builds
Operational reliability and scalability of global payment services for Sony's entertainment ecosystem
Domain
Digital entertainment, payments, and platform operations
Deliverable
dashboards & analysis
Required skills
payment operations, operational reporting, issue coordination, UAT and production testing, reconciliation, process documentation, cross-functional collaboration, data analysis
Preferred skills
video games industry experience, PSP and payment orchestration knowledge, multi-tenant platform experience, SQL, Snowflake, Tableau, Power BI
Technologies
SQL, Snowflake, Tableau, Power BI
Responsibilities
Monitor payment performance and transaction trends, prepare operational reports, support PSP setup and testing, coordinate issue triage, document operational playbooks, assist with fee and settlement analysis
Seniority
Mid-Senior, hands-on IC