Clinical Outcomes Associate
Core
Conduct telephonic outreach to health plan members for needs assessment, appointment scheduling, and care gap closure.
Role type
Clinical outcomes associate (telephonic member services)
Builds
Member engagement and care coordination for Cook Children's Health Plan
Domain
Healthcare / Managed Care
Deliverable
client delivery
Required skills
Active listening, oral and written communication, customer service principles, time management, information documentation
Preferred skills
Experience in managed care, bilingual capability
Technologies
None stated
Responsibilities
Conduct telephonic outreach for needs assessment, schedule appointments, close care gaps, serve as initial point of contact for new members
Seniority
Entry-level
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.