Supv Bus Office and Admit
Core
Supervise the Business Office, Admitting, and Patient Financial Advocates teams to ensure efficient patient registration, financial collections, and compliance with healthcare policies.
Role type
Senior supervisory role in patient access and business operations
Builds
Patient registration workflows, financial collections, and departmental staffing schedules
Domain
Healthcare administration / Patient Access
Required skills
Staff supervision and hiring, performance management, financial collections, policy compliance, data reporting, scheduling, training delivery
Preferred skills
EPIC ADT application knowledge, third-party medical coverage expertise
Technologies
EPIC ADT, spreadsheet software, online computer systems
Responsibilities
Interview, hire, and assign subordinate staff; develop staff performance plans and standards; conduct staff meetings and maintain minutes; ensure completion of safety and infection control training; monitor patient access metrics and implement improvements; collect co-pays and manage account bill holds; prepare payroll and department statistics; maintain policies and procedure manuals for registration and insurance verification.
Seniority
Senior, hands-on IC with supervisory responsibilities