Front Desk Coordinator- OB/GYN Medical Center Associates (Heights)
Core
Oversee Patient Services Representatives (PSRs), manage departmental workflows, and handle HR operations including hiring, training, and performance management in an OB/GYN medical center.
Role type
Senior Front Desk Coordinator / Department Supervisor
Builds
Efficient patient service operations and staff performance
Domain
Healthcare / Medical Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical office operations, CPT and ICD-9 coding, Athena EMR, staff supervision, hiring and termination, performance evaluation, policy development, resource planning
Preferred skills
College education, experience with insurance reimbursement processes
Technologies
Athena EMR, CPT, ICD-9
Responsibilities
Audit PSR work for accuracy, assist with balancing sheets and code lookups, update clinical forms, hire and terminate employees, conduct performance evaluations, draft policies, monitor staffing levels, and provide guidance to PSRs.
Seniority
Senior, hands-on IC with supervisory duties
