Unit Secretary - Emergency Department
Core
Provides clerical support to patient care activities in the Emergency/Trauma Center, assisting patients and families, and managing communications.
Role type
Administrative support specialist (Emergency Department)
Builds
Emergency Department operations and patient intake workflows
Domain
Healthcare / Emergency Medicine
Deliverable
product features
Required skills
Medical terminology, Computer terminal operation, Patient communication, Record management, Telephone/radio paging, Regulatory compliance
Preferred skills
Computer familiarity, Patient contact experience
Responsibilities
Receive and direct communications from police, media, and physicians; Contact private physicians and medical examiners; Page hospital personnel; Notify security agencies of specific emergencies; Greet patients and direct them to treatment areas; Complete physician orders for diagnostic tests; Update patient data and maintain patient lists; Ensure patient records are complete upon discharge; Assist quality assurance by sorting and filing test results; Perform clerical duties like ordering supplies and preparing schedules.