Patient Services Representative
Core
Oversees financial processes, patient registration, appointment scheduling, and discharge procedures in a physician's medical office.
Role type
Patient Services Representative
Builds
Patient financial records, appointment schedules, and registration data
Domain
Healthcare / Medical Office Administration
Required skills
Medical terminology, patient registration, appointment scheduling, financial processing, data verification, infection control protocols, privacy compliance
Preferred skills
Medical office management knowledge, cultural competency in patient care
Technologies
Computer appointment scheduling systems
Responsibilities
Obtain co-payments and deductibles at time of service; verify patient demographics and billing codes; process forms and authorizations; maintain infection control and safety standards; orient new employees to department policies; travel to satellite offices as required