Outpatient Service Representative-3
Core
Administrative support for outpatient patient visits, including scheduling, registration, billing, and medical record management.
Role type
Outpatient Service Representative
Builds
Patient visit flow and billing resolution
Domain
Healthcare / Ambulatory Care
Required skills
Medical billing, Medical terminology, Diagnosis coding, Procedure coding, Patient registration, Appointment scheduling, Insurance verification, PC skills (Windows), Customer service
Preferred skills
None stated
Technologies
Online billing system, Online scheduling system, Card embosser, Photocopier
Responsibilities
Schedule patient appointments and follow-ups; Complete pre-registration and verify insurance eligibility; Collect co-payments and process billing codes; Manage medical records and coordinate with clinical departments; Handle patient inquiries and resolve billing issues; Generate system reports.
Seniority
Entry-level / Individual Contributor