[LTA-VS] MANAGER / DEPUTY / ASSISTANT MANAGER, VRL PROJECT DEVELOPMENT
Core
Enhance efficiency and effectiveness of vehicle services operations by identifying business needs, analyzing processes, and developing innovative solutions for a safe and efficient transport system in Singapore.
Role type
Senior IC business analyst / project manager
Builds
User-centered vehicle service solutions and streamlined workflows
Domain
Public transport / Government services
Deliverable
product features
Required skills
Business analysis, User journey mapping, Agile methodologies, Requirements gathering, Process modeling, Test planning, Documentation, Stakeholder engagement
Preferred skills
Large-scale public project experience, Government project experience, UI/UX design, Cloud platform projects
Technologies
JIRA, Figma, MS Visio, Tricentis Tosca
Responsibilities
Collaborate with stakeholders to understand needs and drive business process transformation; Gather requirements and document business needs; Facilitate user journey exploration and mapping; Develop business process flow diagrams and system specifications; Create user stories and acceptance criteria; Engage in Agile ceremonies; Collaborate with designers and engineers; Develop and conduct test plans; Maintain detailed documentation of processes and requirements.
Seniority
Manager level, hands-on IC
