[LTA-VS] MANAGER / DEPUTY / ASSISTANT MANAGER, VRL PROJECT DEVELOPMENT
Core
Drive business process transformation and user journey design for vehicle services operations in Singapore.
Role type
Senior Business Analyst / Project Manager (IC)
Builds
User journey maps, business process flow diagrams, system specifications, and test plans for vehicle services.
Domain
Public sector transport / Vehicle services
Deliverable
product features
Required skills
Business analysis, User journey mapping, Agile methodologies, Requirements gathering, Process modeling, Test planning, Documentation
Preferred skills
Large-scale public project experience, Government project experience, UI/UX design, Cloud platform projects
Technologies
JIRA, Figma, MS Visio, Tricentis Tosca
Responsibilities
Collaborate with stakeholders to identify business needs and drive process transformation; Gather and document requirements; Create user stories and acceptance criteria; Develop business process flow diagrams and system specifications; Conduct user interviews and workshops; Execute functional, regression, and UAT testing; Maintain detailed project documentation.
Seniority
Manager level, hands-on IC