[LTA-VS] MANAGER, VEHICLE QUOTA & REGISTRATION
Core
Oversee day-to-day operations of vehicle quota and registration for motor vehicles and e-scooters in Singapore, including policy reviews, strategy formulation, and stakeholder liaison.
Role type
Manager, Vehicle Quota & Registration
Builds
Vehicle ownership and registration schemes, Certificates of Entitlement allocation, and vehicle tax/fee collection processes
Domain
Public sector transportation administration
Required skills
Operations management, policy formulation, stakeholder liaison, complaint and appeals management, team performance management, strategic planning
Preferred skills
Strong writing and presentation skills, high cognitive and analytical ability, ability to work independently
Technologies
N/A
Responsibilities
Conduct regular reviews of operational policies and vehicle schemes; formulate strategies for bidding and allocation of Certificates of Entitlement; manage complex feedback, complaints, and appeals from customers; guide and assess staff evaluations; provide advice to the public and external agencies; manage team performance and identify training needs
Seniority
Manager, 5+ years operations experience with 3+ years in management