[LTA-DPO] SENIOR / SYSTEMS OPERATIONS EXECUTIVE
Core
24/7 monitoring and control of the ERP2.0 system from the Operations Control Centre (OCC), including fault detection, logging, escalation, and support for maintenance/testing.
Role type
senior systems operations executive (OCC)
Builds
ERP2.0 system stability and continuity
Domain
IT operations / Enterprise Resource Planning
Deliverable
dashboards & analysis
Required skills
fault detection, SOP adherence, stakeholder communication, shift work, system maintenance support, testing support, commissioning support, sanity checks
Preferred skills
Information Technology background, Operations Control Centre experience
Technologies
ERP2.0, Microsoft Office
Responsibilities
Monitor system operations dashboards, detect faults, log cases, perform fault escalation, render support for system maintenance activities, support testing and commissioning of new systems, perform post upgrade/maintenance system sanity checks
Seniority
Senior, hands-on IC