CareerPlan

Senior Manager/Manager (Human Performance & Wellbeing)

CAA-Changi Airport Terminal 2, SGFull-time2026-10-12 → 2026-11-10

Core

Optimizing performance and well-being of Air Traffic Controllers, Support Officers, and Engineers through human factors, safety management, and psychological support.

Role type

Senior Manager, Human Performance & Wellbeing

Builds

Performance enhancement programmes, mental well-being initiatives, human factors training, and safety management system improvements

Domain

Aviation / Human Factors Psychology

Required skills

Performance coaching, human factors analysis, safety investigation, programme development, CISM certification, fatigue management, stress management, decision-making training, critical incident stress management, safety culture assessment, data analysis

Preferred skills

Aviation/Organizational Psychology degree, Air Traffic Control experience, psychometric assessment certification, safety management systems background, training facilitation

Technologies

None stated

Responsibilities

Conduct individual and group coaching sessions, lead human factors investigations, establish and maintain Critical Incident Stress Management (CISM) programmes, design and deliver human factors training, analyze operational data to identify performance trends, develop performance metrics and assessment frameworks

Seniority

Senior Manager, 8+ years experience