Senior Manager/Manager (Human Performance & Wellbeing)
Core
Optimizing performance and well-being of Air Traffic Controllers, Support Officers, and Engineers through human factors, safety management, and psychological support.
Role type
Senior Manager, Human Performance & Wellbeing
Builds
Performance enhancement programmes, mental well-being initiatives, human factors training, and safety management system improvements
Domain
Aviation / Human Factors Psychology
Required skills
Performance coaching, human factors analysis, safety investigation, programme development, CISM certification, fatigue management, stress management, decision-making training, critical incident stress management, safety culture assessment, data analysis
Preferred skills
Aviation/Organizational Psychology degree, Air Traffic Control experience, psychometric assessment certification, safety management systems background, training facilitation
Technologies
None stated
Responsibilities
Conduct individual and group coaching sessions, lead human factors investigations, establish and maintain Critical Incident Stress Management (CISM) programmes, design and deliver human factors training, analyze operational data to identify performance trends, develop performance metrics and assessment frameworks
Seniority
Senior Manager, 8+ years experience