Medical Front Desk Receptionist
Core
Greeting and checking patients in/out, scheduling appointments, handling payments, and managing front desk operations for behavioral health clinics.
Role type
Medical Front Desk Receptionist
Builds
Patient intake workflows and appointment schedules for behavioral health services
Domain
Healthcare / Behavioral Health
Deliverable
product features
Required skills
Patient registration, appointment scheduling, payment collection, insurance verification, multi-line phone handling, document scanning, telehealth tech support
Preferred skills
Medical office experience
Technologies
Electronic medical record systems, telehealth platforms
Responsibilities
Greeting and checking patients in/out, scheduling patient appointments, collecting copayments, verifying insurance benefits, registering clients in electronic medical records, preparing and scanning documents for HIM, providing customer service, cross-training for neighboring locations
Seniority
Entry-level