Program Mentor, School of Education Pacific and Mountain Time Zones
Core
Coach and guide students through competency-based degree programs, ensuring academic progress and career competency development.
Role type
Senior IC student success mentor (education)
Builds
Online degree programs for diverse learners
Domain
Higher education / Distance learning
Required skills
Student coaching, curriculum expertise, data entry, database management, written communication, verbal communication, schedule management, technology platform usage
Preferred skills
Distance education experience, ICF coaching certification
Technologies
Database programs, email, calendar, word processing, technology-based teaching platforms
Responsibilities
Monitor student progress and offer proactive support, respond to urgent student needs via email and phone, foster learning through motivational coaching, maintain expertise in assigned program, collaborate with university professionals
Seniority
Mid-level, hands-on IC