Staff Software Engineer - Site Reliability
Core
Staff Software Engineer ensuring best practices, well-engineered architecture, and operational excellence for WGU's online higher education platform.
Role type
Staff Software Engineer (Site Reliability & Architecture)
Builds
Online competency-based degree programs and enterprise-level contact center solutions for students, faculty, and staff.
Domain
Higher Education / EdTech / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Software development lifecycle, system architecture, cloud scalability, testing strategies, risk management, database management, web services integration, design patterns, fault tolerance, SaaS design
Preferred skills
Salesforce development, cloud-based telephony (CTI, SIP/VoIP), distance education platform experience, enterprise contact center solutions
Technologies
Java, Spring, Spring Boot, Angular, AWS, SQL, GIT, REST
Responsibilities
Apply expert knowledge to ensure best practices and well-engineered architecture; act as a lead or consultant for domain areas; mentor teams and identify systemic issues; plan and execute testing strategies; improve operational excellence and platform availability; identify innovative technologies to advance platform capabilities.
Seniority
Staff, technical expertise and leadership
