Staff Engineer, Communications Platform
Core
Provide technical leadership for high-scale communications infrastructure supporting emergency alerts, district notifications, and parent communications.
Role type
Staff Engineer, Platform Modernization & Reliability
Builds
Mission-critical messaging platform across multi-cloud environments
Domain
EdTech / SaaS / Cloud Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Kubernetes, distributed systems operations, modernization/migration leadership, observability tools, Infrastructure-as-Code (IaC), Python, AI-assisted development tools
Preferred skills
C/C++ production systems, messaging/notification infrastructure (email/SMS), AWS-native messaging (SQS, Lambda, DynamoDB, KEDA), large-scale modernization experience, EdTech/SaaS platform support
Technologies
Kubernetes, multi-cloud, Python, AWS (SQS, Lambda, DynamoDB, KEDA), IaC, AI-assisted development tools
Responsibilities
Lead technical strategy and modernization planning for the communications platform; Define and implement scalable architecture and infrastructure improvement initiatives; Improve observability through monitoring, alerting, SLOs, and incident management; Support production operations across Kubernetes and queue-driven systems; Establish architecture review standards and collaborate with cross-functional teams; Provide technical leadership during incidents and root cause analysis; Promote IaC and operational best practices.
Seniority
Staff Engineer, high-scale platform leadership