Practice Lead
Core
Serve as the premier technical, operational, and delivery authority for Cortex and Cloud portfolios, bridging global strategic engineering standards with regional field execution to drive predictable customer outcomes across the entire lifecycle.
Role type
Senior IC Practice Lead (Cybersecurity Services & Strategy)
Builds
AI-powered operational consistency, repeatable asset-driven execution models, and unified delivery frameworks for enterprise cybersecurity solutions.
Domain
Cybersecurity, Cloud Security, AI/ML in Security Operations (SecOps)
Deliverable
production ML models | product features | client delivery
Required skills
Large-scale transformational services leadership, strategic operations & high-growth scale, executive stakeholder management, AI & security automation proficiency, framework architecture, C-suite communication skills
Preferred skills
Domain & platform expertise (Cortex XDR/XSIAM/XPANSE, Cortex Cloud, Prisma Cloud)
Technologies
Cortex XSIAM, Cortex XDR, Prisma Cloud, AWS, Azure, GCP
Responsibilities
Own regional application, localized adoption, and quality governance of global COE methodologies; Establish seamless alignment between Professional Services and Customer Success organizations; Serve as the definitive regional authority for complex methodology and execution challenges; Enforce cohesive end-to-end customer journey from implementation to value optimization; Design and optimize operational ownership boundaries between PS and CS; Partner with Sales and GTM leadership to ensure delivery readiness matches deal motions; Advise on strategic enterprise deals regarding technical feasibility and risk mitigation; Capture and synthesize field insights to shape the global product roadmap; Maintain visibility into regional capacity and delivery risks; Spearhead enablement of field teams for new product features and toolsets.
Seniority
Senior, hands-on IC with strategic leadership