Practice Lead
Core
Serve as the premier technical, operational, and delivery authority for Cortex and Cloud portfolios, bridging global strategic engineering standards with regional field execution to drive predictable customer outcomes.
Role type
Senior matrix leadership (Practice Lead)
Builds
AI-powered operational consistency, repeatable asset-driven execution models, and unified delivery frameworks for enterprise cybersecurity solutions.
Domain
Cybersecurity, Cloud, AI/ML (SecOps)
Deliverable
production ML models
Required skills
Transformational services leadership, strategic operations, executive stakeholder management, AI & security automation proficiency, framework architecture, C-suite communication, domain & platform expertise
Preferred skills
Experience with Cortex (XDR/XSIAM/XPANSE), Cortex Cloud, Prisma Cloud
Technologies
Cortex XSIAM, Cortex XDR, Cortex XPANSE, Prisma Cloud, AWS, Azure, GCP
Responsibilities
Own regional application and quality governance of global COE methodologies; orchestrate alignment between Professional Services and Customer Success; serve as regional escalation point for complex delivery challenges; enforce end-to-end customer lifecycle management; design operational boundaries between PS and CS; eradicate bespoke delivery approaches via AI-driven standardization; partner with Sales/GTM on deal architecture and risk mitigation; capture field insights for product roadmap; manage regional capacity, demand, and delivery risks; enable field teams on new product features and toolsets.
Seniority
Senior, hands-on IC with strategic leadership
