Manager, Consulting Services - MIM
Core
Lead a high-performing team of consultants to drive customer success and service growth for Machine Identity Management (MIM) solutions, bridging strategic leadership with deep technical expertise.
Role type
Senior IC Manager, Professional Services Consulting
Builds
MIM proprietary product suites, custom development, and technical solution designs for enterprise clients
Domain
Cybersecurity, Machine Identity Management, PKI, Cloud Infrastructure
Deliverable
production ML models | product features | client delivery
Required skills
Machine Identity Management (MIM), PKI, SSL/TLS certificate automation, SSH key management, software development, REST APIs, scripting (Python/PowerShell/Go), SOW creation, effort estimation, margin tracking, team management, technical coaching
Preferred skills
Zero-trust security frameworks, AI in cybersecurity, DevOps tools, cloud infrastructure (AWS/Azure/GCP), IAM platforms
Technologies
Python, PowerShell, Go, AWS, Azure, GCP
Responsibilities
Lead technical discovery and solution architecture sessions; Draft and finalize Statements of Work (SOWs) and cost estimates; Translate operational requirements into technical roadmaps; Maintain accountability for service delivery quality and project margins; Serve as senior escalation point for technical issues; Establish delivery methodologies; Manage, mentor, and build a team of MIM Consultants; Oversee resource utilization and career development; Function as primary bridge between field operations and Product Management; Feed implementation challenges into product roadmaps
Seniority
Manager, hands-on leadership