Account Compliance Manager
Core
Analyze usage reports and abuse trends to detect, prevent, and address illegal/unauthorized usage of subscription-based accounts in the automotive aftermarket industry.
Role type
Account Compliance Analyst (IC)
Builds
Abuse prevention strategies and secure account management workflows
Domain
Automotive aftermarket / SaaS subscription management
Required skills
Data analysis, Fraud detection, Account management, Customer communication, Conflict resolution, Documentation
Preferred skills
CRM software experience, Internet security knowledge, Upselling initiatives, Market trend monitoring
Technologies
Microsoft Office Suite, CRM software
Responsibilities
Detect and address illegal/unauthorized usage on subscription accounts, Reset compromised accounts and issue new credentials, Communicate with legitimate customers and unauthorized users, Monitor online marketplaces for illegal software distribution, Collaborate with internal teams to refine abuse detection strategies, Maintain accurate documentation of compliance interactions
Seniority
Mid-level, hands-on IC
