Claims Representative II
Core
Manage the end-to-end vehicle repair process by coordinating between insurance carriers, vehicle owners, and auto repair facilities.
Role type
Claims Representative
Builds
Claims transactions and repair assignments
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
Communication, record keeping, multi-system navigation, conflict resolution, customer service
Responsibilities
Manage repair process from start to end, verify assignment accuracy, correspond with customers and carriers via phone/email, maintain detailed transaction records, handle customer complaints and inquiries